Let’s Find the Right Care for Your Pet
Tell us about your pet, the service you need, and your preferred schedule. Our team will review your request and respond within one business day.
What Happens After You Reach Out?
Once you submit the form, our team will review your pet’s needs, location, requested service, and preferred schedule. We’ll follow up to confirm availability and determine whether Sploot is the right fit.
If we’re a match, we’ll help you activate your Time To Pet account and schedule a home visit with our team to learn your pet’s routine.
When You’ll Hear From Us
New-client inquiries are reviewed during our normal office hours:
Daily 9am -7pm
We typically respond within one business day. Requests submitted during weekends, holidays, or especially busy travel periods may take a little longer.
Where We Provide Care
Our core service area includes West and Central Madison, Fitchburg, Verona, Middleton, and Monona.
Availability may vary by neighborhood, service type, and time of day.
Not sure whether you’re within our service area? Send us your ZIP code—we’re happy to check.
Already a Sploot Pet Client?
Please use your Time To Pet account to request services, update pet information, review invoices, and message our team. For the fastest and most organized response, current clients should continue to use Time To Pet for all pet-care and scheduling communication.
Pet Emergencies
Sploot Pet Concierge is not an emergency veterinary service, and this contact form is not monitored continuously.
If your pet is experiencing a medical emergency, contact your veterinarian or the nearest emergency veterinary hospital immediately. If there is an immediate threat to a person or animal, call 911.
